TERMS AND CONDITIONS

This is a Service Agreement (the “Agreement”), for the use by The Member (“Member”, “You”) of flexible cowork space offered by North River Electric House, LLC (“We”, “Us”, “NREH”). Your standard Membership is outlined on the first page of this Agreement and you agree to subscribe to the membership and access that is permitted under that membership package. We offer access to the space under the following terms and conditions;

1. Accessing the Space

As a member, you have access to the common area work lounge, kitchen area and all common spaces provided by us. This Agreement does not provide any leasehold arrangement for any member workspace or office and is subject, at all times, to these Terms and Conditions. We may need to access your workspace and may do so at any time. Other than in an emergency, should we need to access your space, we aim to provide you with as much notice as possible.

Team Coworking and Full-Time Members: We shall provide a workspace /office as outlined on the first page of this Agreement. This access is granted 24/7/365 via individualized door code.

Flex-Time and Day-Pass Coworking Members: We shall provide the flexible coworking membership(s) as outlined on the first page of this Agreement and shall be accommodated on a first-come-first-served basis for any of the available flexible and coworking lounge desks and spaces. Access is granted Monday through Friday during business hours except for public holidays and subject to closures due to weather.

  • Flex-Time Coworking Members holders can access the space for 10 days per month. Access is on a per-day basis only.

  • 10-Pack Day Pass holders can access the space for 10 days within a six months period. Access is on a per-day basis only.

  • Day Pass holders can access the space during open business hours on a per-day basis only.

All Memberships shall have access to the following (additional service fees may apply);

  • Four individual Phone Booths for private calls at a first-come first-serve basis, Quiet Lounge Room, Outdoor Courtyard, and open plan Collaboration Spaces

  • High-Speed WiFi

  • Onsite Concierge Services until 1:00PM daily and Tech Support as needed

  • Complimentary Specialty Coffee and Tea, Snacks

  • On-site Car Parking

And;

  • Access to Meeting Rooms for 4-16 people (pay as you use service)

  • Access to Storage Space for work equipment on a first-come, first-served basis (subject to availability and prior authorization; additional fees may apply; Members assume all risk of damage and/or loss of work equipment left in the building)

  • Printing, Scanning & Copying Machines (additional fees may apply)

  • Ability to host Events and Networking Functions (event space rental fee applies)


2. Additional Services

We may from time to time provide services to you over and above the services included in your standard Membership. These services may include but are not limited to: A-la-Carte Services, Day Passes, Meeting rooms, Event Space use, Guest Passes, Tech Equipment Rentals etc. Any additional fees for these services are your responsibility. The list of a la carte service fees are outlined on your Online Account Portal.

3. Payment

a) All membership fees are payable in advance and in full on the 1st day of each month or on the start date of your Service Agreement by way of Direct Debit, EFT or Credit Card. In respect of any term less than a full month after the first full month, a pro-rata adjustment shall be made.

b) Additional service fees are invoiced in arrears on the 1st day of the following month that the services were provided and must be finalized within 14 days from the date of the invoice.

c) You agree to pay for all applicable local taxes that we are required to collect from you as per the local government authorities.

d) Any disputed additional service fees must be presented within 7 days from the date of the invoice. You shall pay the undisputed portion of the invoice by the due date. Disputes do not preclude your obligation to finalize your standard monthly Membership fees as outlined on the first page of this Agreement.

e) If we are unable to collect fees that are due within 5 days of the due date, we may charge a late fee of 5% of the outstanding balance. Access to your workspace/s may be denied until payment is collected in full. Any returned payments for insufficient funds are subject to a $45 bank return fee.


4. Term of Agreement

Month to Month Memberships: This is a month to month agreement. The standard Membership fees shall be held for a period of 12 months. Thereafter, your standard Membership fee shall reflect current market rates.

Memberships with a term greater than 1 month: Your Membership lasts for as long as outlined in the first page of this Agreement under Section 4 “Term” and shall automatically be extended for periods equal to the notice period, but no less than 1 month until terminated by either you or us as outlined in Clause 6 below. The Term, renewal or any successive periods shall run until the last day of the month in which they expire. Fees for any renewal shall be at the current market rate.

5. Ending the Agreement

Month to Month Memberships: Either of us may terminate this agreement at any time with a 30-day notice to the other. No pro-rata adjustments shall be made.

Memberships with a term greater than 1 month; Either of us may terminate this Agreement to finish on the end date of the original term, extension or renewal by providing a two (2) month written notice to the other. For clarity, should your Agreement end on the 31st December, a two month written notice is required on or before the 31st October to end the Agreement.

6. Liability 

You shall not hold NREH liable for your own personal property that you bring into North River Electric House. You shall release NREH from any liability related to any personal injury, loss, theft or damage to your work property, personal items or goods howsoever caused.

7. Center Etiquette

  1. Upon becoming a member, it is a requirement of membership to attend a Member Onboarding Orientation for instructions on your Membership package. We aim to schedule this as soon as possible after initial payments and after completing the ID confirmation process.

  2. All access codes, wifi name and password, printer name and access shall remain our property at all times. You may not copy or reproduce these items and may not issue them to another person without our prior written consent. 

  3. You must comply with all laws and regulations when conducting your business activities and may not use the center for any unlawful or immoral activity. Such activity shall constitute a material breach of this Agreement and services shall immediately terminate without any pro-rata adjustments.

  4. You must take care when using any facilities, machines and space within NREH, and to not damage or mistreat any equipment or facilities provided by us.

  5. You must not alter any part of the appearance of the Center in any way. You will be liable for any damage caused by you and / or your invited guests.

  6. You may not install any machine, cabling, heater, telecommunication or internet router/equipment without prior written approval from us. Of which permission shall not be unreasonably withheld.

  7. You are not permitted to sleep or allow any of your guests to sleep overnight in NREH.

  8. You are not permitted to smoke in the Center or within 30 meters / 100 feet of any Center entry or exit.

  9. You may not obstruct any other person/s business activities or create a nuisance, annoyance or mistreat any persons including our employees in the Center.

  10. Business-casual dress standards at a minimum apply at all times.

8. Signage and Use of our Address

You may not install any sign in the Centre without our written permission. You may not use our Address to advertise your business in any way.

9. Center Services

All Memberships: We provide the use of and services to various workspaces in and around North River Electric House. Flexible desks, lounge areas, kitchen seating and phone booths are all accessible on a first-come / first-serve basis. You may book any resource such as Conference Rooms and Event Spaces via our online booking platform. These bookable resources will attract an hourly or daily fee for use and shall be billed separately. We are not liable for any business losses that you may face if a particular resource is unavailable at the time you request.

10. Center Services Interruption

Should an event beyond our reasonable control prevent or interrupt us from providing services at NREH (including access to NREH building), we may, with notice, suspend providing such services. Any standard Membership fees affected during such interruption shall also be suspended for the same duration.

11. Services Termination

We shall have the right to terminate with notice any or all services we provide to you if;

  1. You become insolvent, are in liquidation or cannot pay your Membership fees when due.

  2. You are in a material breach of any of the Agreement clauses or your obligations under this Agreement and are unable to cure such breach within 7 days of being formally notified in writing.

Any Service Termination by us, does not release you from the financial obligations of this Agreement. As such, you are immediately required to settle any and all outstanding fees that are due for the services already performed and/or any standard Membership fees up to and including date of Services Termination.

12. Invoices

Any invoice shall constitute a formal demand for payment.

13. Limitation of Liability

  1. With the exception of gross negligence and/or willful misconduct, shall either party be liable to the other party for any indirect, incidental, consequential, special or exemplary damages, including without limitation, business interruption, loss of or unauthorized access to data or information, damages for loss of profits, incurred by the other party arising out of the services provided under this Agreement, even if such party has been advised of the possibility of such damages.

  2. We do not provide any level of service guarantees for internet service on behalf of our 3rd party internet provider. We shall not be liable for any indirect damages whatsoever that may result from a loss of service or degradation of access to the internet provided under this Agreement, even if such party has been advised of the possibility of such damages.

    14. Indemnification

Each party shall at its own expense indemnify and hold harmless, and at the other party’s request defend such party its affiliates, subsidiaries, successors and assigned officers, directors, employees, sublicenses, and agents from and against any and all claim, losses, liabilities, damages, demand, settlement, loss, expenses and costs (including attorney’s fees and court costs) which may arise directly or indirectly out of or relate to (a) any breach of this agreement, or (b) the gross negligence or willful misconduct of a party’s employees or agents.

15. Severability

If any provision in this Agreement shall be held to be illegal, invalid, or unenforceable under present or future laws, such provisions shall be fully severable, this agreement shall be construed and enforced as if such illegal, invalid or unenforceable provision had never comprised a part of this agreement; and, the remaining provisions of this Agreement shall remain in full force and effect.

16. Repairs

You agree that any repairs above reasonable wear and tear for the office shall be your responsibility. Any fees associated in bringing the office/workspace / back to its original condition at the end of your Agreement shall be at your cost.

17. Credit Card and/or Bank Fees

A credit card transaction fee of 2.9% shall be added to all transactions finalized by a credit card. Any bank transfer fees will be your responsibility to pay over and above any membership fee or services dues.

18. Guest Policy

Members may bring guests into North River Electric House when a conference room has been booked for that purpose. All guests must sign in at the front desk or concierge upon arrival and must be accompanied by the Member at all times. Guests do not have independent access to common areas, workspaces, phone booths, or shared amenities. The Member is fully responsible for the conduct of their guests and any damage caused by them during their visit. NREH reserves the right to deny entry to any guest at its discretion.

19. Notice

Any notice from either party in accordance with this Agreement; Shall deemed to have been served to the other if delivered to the email address as provided on the first page of this Agreement under Section 1, hand-delivered, or mailed via registered post to the address outlined the first page of this Agreement and shall be deemed to have been served on the 2 day of being delivered.

20. Data Privacy

NREH is committed to protecting your personal information. We collect and store personal data (including name, email address, billing information, and usage data) solely for the purposes of administering your membership and providing services under this Agreement. Your data will not be sold to third parties. We may share your information with trusted third-party service providers — including our membership management platform, CoWorks — solely to the extent necessary to deliver our services. By signing this Agreement, you consent to this use of your data. You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@northriverelectrichouse.com. NREH complies with all applicable data protection laws.

21. Intellectual Property & Confidentiality

Each Member is solely responsible for protecting their own confidential and proprietary information while at North River Electric House. NREH operates as a shared workspace environment and cannot guarantee the confidentiality of conversations, screens, or materials visible in common areas. Members are encouraged to use private spaces such as phone booths or booked conference rooms for sensitive discussions. NREH shall not be liable for any exposure, loss, or misappropriation of a Member's intellectual property or confidential information howsoever caused within the Center.

22. Health, Safety & Emergency Procedures

The safety of our Members is a priority. Members are required to familiarize themselves with the emergency procedures posted throughout the Center. First aid kits and fire extinguishers are located in the hallways on both floors of the building. In the event of a fire or other emergency requiring evacuation, Members must follow posted evacuation routes and proceed to the designated assembly point outside the building. This can be found on the wall in the main hallway. Members must not tamper with, obstruct, or misuse any safety equipment. Any accidents, injuries, or safety concerns must be reported to NREH staff immediately. NREH is not liable for personal injury arising from a Member's failure to follow posted safety procedures.

23. Pet Policy

Pets are not permitted within North River Electric House. The only exception to this policy is for certified service animals accompanying a Member with a disability, in accordance with applicable law. Members bringing a service animal are responsible for ensuring the animal is under control at all times and that no disruption or damage is caused to the Center or to other Members.

24. Amendments to this Agreement

NREH reserves the right to amend or update these Terms and Conditions at any time. Members will be notified of any material changes in writing — including by email — no less than 30 days prior to the changes taking effect. Continued use of the Center following the effective date of any amendment constitutes acceptance of the revised Terms and Conditions. The most current version of this Agreement shall at all times be available via our online member portal.

25. Governing Laws

This Agreement shall be governed by and construed in accordance with the laws of the State of New York. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the State of New York.

CONTACT US

For more information about our terms and conditions, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@northriverelectrichouse or by mail using the details provided below:

3650 Main Street
Stone Ridge, NY 12484